1. Delivery Area
- Please note that our online shop offers delivery exclusively within Northern Ireland. We regret that we cannot deliver to other regions at this time.
2. Delivery Charges
- A flat fee of £18 applies to all standard deliveries within Northern Ireland. This fee covers the handling, packaging, and transportation of your order to your specified delivery address.
3. Delivery Process
- Order Confirmation: Once your order has been processed, our team will contact you to organise your delivery in advance.
- Delivery Timeline: We aim to deliver within 3 working days after your order has been confirmed.
- Kerbside Delivery: All deliveries are made to the kerbside.
4. Packaging and Protection
We take great care to ensure your items are securely packaged to prevent damage during transit. However, we recommend that you inspect your order upon delivery. If any damage is noted, please contact our customer service team within 1 working day to report the issue.
5. Contact Information
For any delivery inquiries or issues, please contact our customer support team:
- Phone: +44(0)28 9442 8288
- Email: shop@sammouldings.co.uk
Thank you for shopping with SAM. We strive to provide you with the best service possible and appreciate your understanding of our delivery terms.
These delivery terms were last updated in July 2024.